At Nucycle, we strive to ensure our customers are fully satisfied, not just with our products, but with our service as well. We believe in offering full service solutions to the problems our customers face, and you can read about their experiences below.

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"We are impressed with NuCycle as a partner.  NuCycle is devoted to providing excellent customer service. We purchase all our toner cartridges from NuCycle; it saves us at least 40% on our toner costs and 70% on our printer repairs. The toner cartridge quality is superior to any of our prior vendors. We have over 300 printers and the Freedom Plan provides us with free printer repairs including parts for utilizing OEM and aftermarket toner cartridges from NuCycle. It's a revolutionary idea in the industry."

– Steve Cota

former Chief Information Officer, Appalachian Underwriters, Oak Ridge, TN

“I’ve been a customer of NuCycle Toner & Ink for several years now.  In the beginning it was only for printer cartridges - we now have Hardware Maintenance & Supply Agreements with them where we get exceptional pricing based on number of pages printed.  These agreements include maintenance, service and routine cleaning for all machines included in the agreement that we used to pay for separately.  It’s great having everything bundled into one great price.  The pricing is great, but the best thing of all about NuCycle is that I can fully rely on everything they tell me – they are a company who honors what they promise.”

– Don Cook

CFO/Treasurer, Baptist Eye Surgeons, PLLC, Knoxville, TN

“I’ve worked with the folks at Nucycle for several years now and have nothing but good things to say about them. From service support to special orders for my company, everyone there has been easy to work with and they’ve gone out of their way to see to it that I’ve been happy in all my dealings with them. I look forward to many more years of continued interactions between our companies.”

– Cecil Allred

Systems Administrator, Braxton-Bragg LLC, Knoxville, TN

“I can’t begin to tell you what a pleasure it has been to work with you and your company over the years. Every person with your company is helpful and knowledgeable. The prices on your cartridges are less than most places and without sacrifice to the quality of the product.”

- Sandra Marine

UT Biosystems Engineering and Soil Science, Knoxville, TN

“In the 21 years I have been in business, you are the only company that has never told me-‘we do not stock that type of toner’. You have always had an enormous selection and have never let us down. Moreover, your service is impeccable.”

– Neil Heller

Direct Mail Group, Peoria, Illinois

“I always try to keep an extra cartridge for my printer on hand but this particular day I did not have one or I was getting into the last one from another supplier. Well it was not working and I needed my printer. We called you and right away I had a new one that was working beautifully.”

– Cathy Haggerty

University of Tennessee Chemistry Department, Knoxville, TN

“Southeastern Laser is wonderful. They promptly respond to your call for help and will help you with problems – either over the phone or in person.”

– Paul Locher

Signs Galore, Knoxville, TN

“I’ve known the good folks at Southeastern Laser for well over a decade now, and I am pleased to say that I have never been disappointed by them — not with their product, not with their pricing and certainly not with their service.  They have great customer service”

– Lisa Beavers

Painted Pony Designs, Knoxville, TN

“Nucycle always went above and beyond to provide the best customer service I have experienced within their industry.  They have been able to deliver fast, professional, and friendly service every time I have needed them”

- Lenny Dockery

Information Technologies Director, Gastrointestinal Associates, Knoxville, TN

“Your company – Southeastern Laser – has always provided us excellent service and budget prices for our Toners for our Tax Practice – over the years…….Your support staff and customer service have always responded in a courteous and timely manner.”

- Viren Lalka

Lalka Tax Services, Knoxville, TN